festivore CHOICEService
...how the staff facilitate and enhance the occasion... including bringing the farm, sea and kitchen to the table
festivore will provide additional background info here soon
almost always open
the restaurant is open for most meals and late into the night
beer & wine
beer & wine, not hard liquor, are served
catering
the restaurant offers catering services
community connection
the servers provide a connection to the neighborhood / community through advice, information, discussion, etc.
delivery
the restaurant offers food delivery services
extra effort
servers make an extra effort to provide help when you need it, make the meal special, etc.
farm connection
the servers provide a connection to the supplying farms through advice, information, discussion, etc.
food for sale
the restaurant has a deli or marketplace, selling food products and sometimes other goods
friendly service
unusually friendly and welcoming service (without overdoing it)
full bar
beer, wine and liquor are served
great teamwork
we are always impressed when the service is seamless across multiple servers who know the food, know where you are in the meal, and work as a team to make the event special
happy hour food
the restaurant offers lower priced (often limited menu) foods during specified (usually low-traffic) hours of the day, or sometimes for an entire day, to encourage more business; drink deals are often included; those who do this well, with good real food at low prices, may receive our Special Deals category award
health/nutrition connection
the servers provide a connection to the health & nutritional aspects of the food through advice, information, discussion, etc.
kitchen connection
the servers provide a connection to the kitchen / food preparation through advice, information, discussion, etc.
meet the chef
it’s always special when the chef takes the time to come to the front of the house and chat with the patrons
newsstand
reading materials are available to clients
order online
you can order food directly from their web site
personal touch
some places just know how to make you feel special; we usually come back to them
raw bar
sushi, oyster, or other raw “meats” bar on the premises
superior service
getting it right, on time, with a smile
take-out
prepared foods are available to take away
wi-fi / internet
internet connection is available to clients
cash only
no credit cards accepted
impersonal
less than engaging; a little more customer TLC would help
inconsistent service
we have seen instances of unreasonably long waits for service, omission, carelessness, inattentiveness
limited hours
open only a few days per week and/or limited hours at mealtimes
no alcohol
the restaurant does not serve alcoholic beverages
no internet
there is no reliable internet service available for customers
no reservations
this restaurant does not take reservations for small groups (but may accept reservations for larger parties, e/g/, 6 or more people – check the restaurant’s web site for details)
reservations recommended
the restaurant advises you to reserve a table to assure timely seating
reservations required
no walk-ins